Online Dispute Resolution - Theory and Practice is intended to provide
an in-depth analysis and overview of not only the past and present but
also the future of Online Dispute Resolution. It serves as a guide to
scholars and practitioners having an interest in the interplay between
dispute resolution, ICTs and AI applications. The book employs
international, comparative, empirical, and interdisciplinary approaches
to a myriad of legal and technical issues across the ODR spectrum. ODR
is a field that lies at the intersection of dispute resolution and
technology and our challenge has been to examine the many different
areas that are being touched by these elements of modern life. This
second edition updates information about ODR around the world, extends
and brings up to date ODR approaches to facilitation, mediation,
arbitration, and ecommerce, and adds important information about new
technologies like blockchain and artificial intelligence. Online Dispute
Resolution - Theory and Practice is a must read text by scholars,
practitioners, academics, and researchers in the dispute resolution and
information technology field.
