A former international hostage negotiator for the FBI offers a new,
field-tested approach to high-stakes negotiations--whether in the
boardroom or at home.
** A Wall Street Journal Bestseller **
After a stint policing the rough streets of Kansas City, Missouri, Chris
Voss joined the FBI, where his career as a hostage negotiator brought
him face-to-face with a range of criminals, including bank robbers and
terrorists. Reaching the pinnacle of his profession, he became the FBI's
lead international kidnapping negotiator. Never Split the Difference
takes you inside the world of high-stakes negotiations and into Voss's
head, revealing the skills that helped him and his colleagues succeed
where it mattered most: saving lives. In this practical guide, he shares
the nine effective principles--counterintuitive tactics and
strategies--you too can use to become more persuasive in both your
professional and personal life.
Life is a series of negotiations you should be prepared for: buying a
car, negotiating a salary, buying a home, renegotiating rent,
deliberating with your partner. Taking emotional intelligence and
intuition to the next level, Never Split the Difference gives you the
competitive edge in any discussion.