In Negotiating Rationally, Max Bazerman and Margaret Neale explain
how to avoid the pitfalls of irrationality and gain the upper hand in
negotiations.
For example, managers tend to be overconfident, to recklessly escalate
previous commitments, and fail to consider the tactics of the other
party. Drawing on their research, the authors show how we are prisoners
of our own assumptions. They identify strategies to avoid these pitfalls
in negotiating by concentrating on opponents' behavior and developing
the ability to recognize individual limitations and biases. They explain
how to think rationally about the choice of reaching an agreement versus
reaching an impasse. A must read for business professionals.