Become a mindful listener at work.
Listening is a critical skill that leaders and managers often take for
granted. By learning to listen mindfully, you can keep your employees
more engaged, foster the discovery of new ideas, and hear what you
need to hear in a discussion rather than what you expect to hear.
The book will teach you what great listeners do, how to stay fully
present in challenging conversations, and how empathic listening can
help others learn and grow.
This volume includes the work of:
- Peter Bregman
- Jack Zenger and Joseph Folkman
- Rasmus Hougaard and Jacqueline Carter
- Amy Jen Su and Muriel Maignan Wilkins
How to be human at work. The HBR Emotional Intelligence Series
features smart, essential reading on the human side of professional life
from the pages of Harvard Business Review. Each book in the series
offers proven research showing how our emotions impact our work lives,
practical advice for managing difficult people and situations, and
inspiring essays on what it means to tend to our emotional well-being at
work. Uplifting and practical, these books describe the social skills
that are critical for ambitious professionals to master.