The Fourth Edition of a seminal work in the field of mediation and
conflict resolution
For almost thirty years, conflict resolution practitioners, faculty, and
students have depended on The Mediation Process as the all-inclusive
guide to the discipline. The most comprehensive book written on
mediation, this text is perfect for new and experienced conflict
managers working in any area of dispute resolution--family, community,
employment, business, environmental, public policy multicultural, or
international. This is the expert's guide, and the Fourth Edition has
been expanded and revised to keep pace with developments in the field.
It includes new resources that will promote excellence in mediation and
help disputants reach durable agreements and enhance their working
relationships.
- Includes expanded information on the latest approaches for providing
mediation assistance
- Features comprehensive guidelines for selecting the right strategy for
both common and unique problems
- Utilizes updated, contemporary case studies of all types of disputes
- Offers expanded coverage of the growing field and practice of
intercultural and international mediation