Mediation and Dispute Resolution addresses contemporary challenges and
new developments in mediation. It aims to provide you with the key tools
needed as an ADR practitioner to develop your own style and practice.
The book examines the impact of diversity and cultural difference in
mediation, gender difference and its implications, and the process of
managing high conflict. It also explores new areas of practice such as
apology and reconciliation and conjoint mediation and therapy. With
advice on how to manage the move into mediation from a previous
professional career, the conflicts between practitioners' personal lives
and their work are also discussed.
Throughout, the book focusses on practical strategies and skills, using
case examples in each chapter to highlight the application of theory. An
invaluable resource for both experienced and novice mediators to build,
consolidate and improve their practice, this book is a perfect
complement to Whatling's introductory guide Mediation Skills and
Strategies.