How can you develop an effective means for measuring return on
investment (ROI) in coaching? With its two dedicated sections, Measuring
the Success of Coaching discusses both the principles behind measuring
ROI in coaching (including specific protocols for objectively measuring
ROI in coaching programs), as well as delivering a broad array of
pragmatic, applicable case studies from a range of organizations. Some
of the specific topics covered in Measuring the Success of Coaching
include: - a general introduction to the concepts behind return on
investment, and how to calculate it- a discussion of the ROI
Methodology(TM) and the ROI process model- suggestions for effectively
planning your ROI evaluation program, data collection, data analysis,
and reporting procedures- input and examples of how to improve the
coaching process itself- an extensive selection of highly detailed,
thoroughly researched case studies of organizations that have developed
and implemented programs for measuring ROI in coaching, from a wide
variety of industries, and including international companies.Measuring
the Success of Coaching offers a clear, complete, and detailed
explanation and treatment of the principles behind return on investment
in coaching. It provides a conceptual framework; workable suggestions
for developing, implementing and maintaining programs for measuring ROI
in coaching; and practical, germane case studies. Measuring the Success
of Coaching is a comprehensive resource for trainers, coaches, managers,
human resources (HR) personnel, and other professionals interested in or
tasked with creating programs for measuring return on investment within
organizations.
