How do you accurately and effectively measure return on investment (ROI)
in training and performance improvement?Measuring ROI in Learning &
Development, a new volume with a focus on the international arena and
including a selection of case studies, provides detailed information on
how to create, develop, and sustain a comprehensive ROI evaluation
system. A focus on accountability in measuring ROI in learning and
performance improvement programs has produced a book filled with
functional, pragmatic suggestions and examples that can be implemented
in the real world.Measuring ROI in Learning & Development provides
everyone who has a personal or professional interest in developing
effective metrics with a solid foundation on which to build practical
ROI measuring programs.Specific topics covered include: - examination of
selected case studies, many of which employ the ROI Methodology-
definition and discussion of the ROI Methodology, and suggestions on how
to best implement it- exploration of best practices in measurement and
evaluation of ROI- discussion of various ROI data collection plans-
coverage of data analysis strategies and program assessment protocols-
analysis of program costs.Measuring ROI in Learning and Development
provides comprehensive coverage of all aspects of developing, creating,
implementing, maintaining, and assessing an effective, productive
ROI-measurement program. With its explanation of the ROI Methodology;
presentation of numerous case studies; extensive documentation and
analysis of best practices; and consideration of such important issues
as cost, data collection, and program assessment, this title is the most
complete resource available for those involved with measuring ROI.
