Through a unique interdisciplinary perspective on health care quality
and safety, McLaughlin & Kaluzny's Continuous Quality Improvement in
Health Care, Fifth Edition covers the subjects of operations management,
organizational behavior, and healthcare service delivery. With a broad
focus on both the philosophy and processes of Continuous Quality
Improvement (CQI), the challenges of implementation and
institutionalization are addressed using examples from a variety of
health care organizations, including primary care clinics, public health
departments, and academic health centers. Significantly revised and
updated throughout, the Fifth Edition offers a greater focus on
practical application and incorporates contributions from leading health
care quality. Additionally, the text has been reorganized and
streamlined into 14 chapters, in lieu of the prior edition's 20
chapters, to make it an even more effective teaching and learning tool.
While being more applied and practical, it does so without sacrificing
depth. Extensive citations and detailed examples help students to
understand the rationale and the most recent research and practice
evidence that underpins the new techniques described. The 5th Edition
features: - Streamlined coverage for enhanced teachability. - New
chapters on Implementation Science, Lean Six Sigma, and Understanding
Variation, Tools and Data Sources for CQI in Health Care - Greater focus
on application. For example, the new implementation science chapter
includes an appendix describing how to apply implementation science. -
Discussion of the Quadruple Aim of health care and impact on CQI; how
Public Health has institutionalized CQI to ensure community health
quality; how CQI has been more broadly adopted in Low to Middle Income
Countries; and much more.