The subject for this book is my life work on the enterprise modeling and
integration by a stochastic/queuing form, and the book plan was
conceived before my stay in the USA in 1996-97 as a visiting scholar.
The rst title was "Stochastic Management and Design of Manufacturing
Systems." The rst version was attempted in 2001; however, this version
was inappropriate and was not revised till now. It is 40 years since I
attempted a stochastic approach to manufacturing and management due to
the limitations of statistical approaches. The century in which
industrial engineering and management rose to the forefront was one in
which a static/statistical approach was applied to the development of
classical models and general/average theory. This book presents a
stochastic management approach to the manufacturing and service
enterprise with risks by a game/strategic view, and is based on many
papers in production/queueing studies that have appeared in famous
journals. The book's objective is to discuss and show the goals and
constraints on manufacturing and service enterprises, and to provide a
strategic/collaborative solution for management with risks in
heterogeneity. This book mainly focuses on the three manufacturing
classes: continuous, poi- wise, and exible stream types under risks.
These manufacturing streams are rst studied using the respective
stochastic processes, and are characterized and dev- oped as a
queueing/strategic control problem of look-ahead/buffer, selection/swit-
over, and arrangement/routings. Moreover, the behaviors of some
design/control variables are shown and useful theories for design are
established.