Manage information overload to save time and money
E-mail is one of the most useful and efficient business applications
ever developed. However, many people today dread the chore of sorting
through an inbox crammed with messages that don't concern them and spam
they don't want. In fact, research shows that North American office
workers waste up to twenty hours every week sorting and managing their
e-mail messages, causing more productivity loss than gain. Finally,
there's a straightforward guide dedicated to helping workers and
organizations tame the e-mail monster and take back their time.
Managing Your E-mail is a simple, accessible reference for workers and
organizations that want to get the most out of this ubiquitous and
sometimes overwhelming method of communication. With new strategies for
dealing with e-mail inefficiencies and practical tips on getting and
staying organized, it will free up hours of time each week for what's
really important. It examines the categories and patterns of e-mail
misuse and presents practical, research-based explanations, solutions,
and quick tips on topics such as:
* Best practices for responding to e-mail
* When to choose more traditional communication methods over e-mail
* How to structure an e-mail for high-impact
* How to craft more readable and understandable messages
* Legal pitfalls to avoid
* Common e-mail myths
* How to reduce e-mail volume in your organization