Expert advice on attracting, training, managing, retaining, and
succeeding with America's newest generation of hard-working, tech-savvy
employees.
A new generation is entering the American workforce--Gen Z, the age
cohort born after 1996. Having grown up with smartphones, social media,
emoji-speak, helicopter parenting, and no expectation of privacy, Gen Z
has a unique culture and working style that can be baffling to their
Millennial, Gen X, and Baby Boomer managers.
In Managing Generation Z, Robin Paggi, a veteran HR manager, and
Kat Clowes, an educational consultant who has worked with hundreds of
Gen Z'ers, join forces to give employers and managers a practical,
easy-to-understand guide to the new generation defining the future of
work. Based on Clowes's in-depth knowledge of Gen Z habits and Paggi's
real-world experience of how generational miscommunications can cause
expensive personnel problems, Managing Generation Z gives managers
at all levels a plan for getting quality work from Gen Z employees while
avoiding cultural clashes at the office.
Gen Z is highly educated, extraordinarily tech-savvy, eager to meet
expectations, and loyal to employers, but many Gen Z workers have never
been trained in the basics of professionalism, workplace communication,
and the unwritten social rules older generations instinctively expect.
Managing Generation Z teaches managers how to bridge the
communication styles between Gen Z and older colleagues, how to train
Gen Z staff to make work objectives clear, and how to evaluate and
correct Gen Z employees so they will listen, accept, learn, and improve.
Like having an expert HR manager at your fingertips, Managing
Generation Z is essential reading for both front-line supervisors and
C-level executives who want to get the most from the newest generation
in the workforce.
