This edited book provides a conceptual framework of managing flexibility
in the areas of people, process, technology and business supported by
researches/case applications in various types of flexibilities in
business. The book is organized into following five parts: (i) Managing
Flexibility; (ii) People Flexibility; (iii) Process Flexibility; (iv)
Flexibility in Technology and Innovation Management; and (v) Business
Flexibility. Managing flexibility at the level of people, process,
technology and business encompasses the requirements of both choice and
speed. The need for managing flexibility is growing to cope with the
developments and challenges in the global business environment. This can
be seen from reactive as well as proactive perspectives. Flexibility is
a major dimension of business excellence and deals with a paradoxical
view point such as stability and dynamism, continuity and change,
centralization and decentralization, and so on. It needs to be managed
at the levels of people, process, technology and various business
functions and it is important to create flexibility at the level of
people to create and manage flexibility in processes and technologies in
order to support flexible business requirements.