Torsten M. Kühlmann and Ramona Heinz developed this guideline in
reference to a European project designed to analyze the overall
situation of skilled immigrants. They show that the management of a
workforce which is comprised of people from diverse cultural backgrounds
is a challenge for small and medium-sized companies. In particular, the
challenge is not only to find but also to integrate and retain immigrant
workers and to use their potential to a full extent. This guideline has
been developed in order to meet these challenges. It has a special focus
on small to medium-sized organizations and sets out to give an
introduction to the topic of "managing cultural diversity" and
"integrating highly skilled immigrants."