Manage client emotions in forensic accounting and fraud
investigations
While many resources exist that outline the primary functional aspects
of conducting a forensic accounting or fraud investigation, this book is
the first of its kind in addressing the significance of client emotions
during investigations and how important the management of those emotions
is to the investigation as a whole. Forensic accounting expert Stephen
Pedneault has nearly 30 years of experience conducting such fraud
investigations, and has become an expert in this form of holistic
engagement management. In this comprehensive resource, Pedneault shares
his real-world experiences to help the reader understand exactly what
role client emotions can play in a fraud investigation, and how to
acknowledge and address the emotions of all parties right from the
start.
Included in the book are pragmatic strategies for managing emotions
throughout an engagement, starting with the initial client meeting.
Readers will also learn how to develop their own personal approach to
managing individuals' emotions throughout an investigation, which has
proven to be much more effective than ignoring or underestimating the
role that emotions can play. The book:
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Is the first resource specifically addressing client emotions in fraud
investigations
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Includes tips for dealing with emotions and managing expectations from
the initial meeting
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Prepares practitioners for future engagements with a new, unique
perspective on managing emotions
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Helps fraud investigators and forensic accountants develop their own
personal approaches to dealing with individuals and their emotions
For accountants, auditors, fraud investigators, and others in the field,
this complete, groundbreaking resource is the quintessential guide to
managing client emotions in forensic accounting and fraud
investigations.
