Managing Change in the Postal and Delivery Industries brings together
practitioners, postal administrators, the express industry, regulators,
economists and lawyers to examine the important policy and regulatory
issues facing the postal and delivery industries. This volume reviews
such topics as international postal policy, the universal service
obligation, regulation and competition, entry and the role of scale and
scope economics, cost analysis in postal services, and service
standards. This book provides a unique perspective on the problems
facing postal and delivery networks.