Your Guide to Getting a Useful Evaluation, now updated and revised in
this second edition.
Evaluation is vital and beneficial to any nonprofit organization. An
effective evaluation can help identify an organization's successes,
share information with key audiences, and improve services. It can
confirm that an organization is truly making a difference, or what
changes an organization needs to make in order to improve. This book
describes what types of information to collect and what questions this
information can answer, details the four phases of evaluation and the
steps involved in each phase, and provides information on various types
of research consultants and advice on selecting one. If you are an
organization manager, decision maker, policymaker, funder, researcher,
or student studying applied social service research, this guide is an
essential resource for your knowledge of effective organizational
management.