Organizational "insiders" Steven A. Danley and Dr. Peter Hughes explore
the most common dysfunctions preventing managers from promoting healthy,
vibrant, and sustainable workplaces in this field manual written in the
form of a medical encyclopedia. They identify toxic behaviors and
cultures such as "managerial addiction," which is identified by
fixations on fame, power, money, adulation, and territory; "lack of
shame," which is the inability or diminished capacity of a
manager/executive to feel embarrassment, disgrace, or ignominy for
unscrupulous actions; and "inadequate knowledge of line operations,"
which is defined by an inattention to and/or insufficient knowledge of
daily operations.