The press has called Tekserve Corporation, the idiosyncratic Macintosh
repair store in New York City, "The Epicenter of Mac Culture in NYC",
"The leader in Apple triage services" and "warm and eclectic - maybe
even a little eccentric".Unfortunately, not everyone can get down to
Tekserve's West 23rd St location for the clear, down-to-earth Mac
troubleshooting advice that Tekserve's owners dispense. For the rest of
us, O'Reilly & Associates has published the Macintosh Troubleshooting
Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of
"the world's best Macintosh repair shop".This slim pocket guide has the
answers to frequently asked Macintosh troubleshooting questions. Imagine
the quirky record store in the movie "High Fidelity," or the popular
"Car Talk" show on National Public Radio, and you'll have a good idea of
this book's flavor.Tekserver has long provided its customers with a free
"Frequently Asked Questions" document. We recently discovered this FAQ
sheet and realized that-- like New York itself-- it was too good to
leave just for the New Yorkers. With the help of Tekserve, we turned
this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.The
Macintosh Troubleshooting Pocket Guide covers the most common user
hardware and software trouble, from disks stuck in drives to lost files.
It's not just a book for Mac OS X (although it includes tips for OS X
and Jaguar, the latest release), it's for anyone who owns a Mac of any
type-- there are software tips going back as far as OS 6. The Macintosh
Troubleshooting Pocket Guide distills the answers to the urgent
questions that Tekserve's employee's answer every week into a handy
guide that fits in your back pocket or alongside your keyboard.
