Financing options currently available for long-term care are
insufficient and poorly understood by consumers. Heavy reliance on
public programs such as Medicare and Medicaid has led to considerable
depletion of funds for both federal and state governments. With current
long-term care costs reaching upwards of $74,000 per year, current
mechanisms of payment are inadequate and will not survive the growing
older adult population. Long-term care insurance was developed to curb
reliance on public programs and mitigate private out-of-pocket payments.
However, the marketing of this product is contributing to its demise.
Personal interviews and historical data provide a qualitative
descriptive study of how marketing practices of local independent
insurance agents contribute to the impact of long-term care insurance as
a finance model for long-term care. Modifications in marketing,
including agent and consumer education and increased state regulation,
will improve the ability of long-term care insurance to actively finance
long-term care. This overview of the long-term care insurance industry
will be useful for professionals and consumers alike.