Listening: The Forgotten Skill: A Self-Teaching Guide (Revised)Paperback - Revised, 28 February 1995

An update of the author's winning program for mastering this essential aspect of communication. Offers excellent techniques for overcoming language barriers, interpreting body language, asking constructive non-threatening questions, and more. Features a wealth of worksheets, charts and graphs to make learning this skill easy. Each chapter concludes with a self-test to check progress.