In the US alone, over four and a half million people have cognitive
disabilities. Except for deficiencies of mnemonic and executive
capabilities, many of them have the potential to live a more independent
life. In this book, the author describes a design approach and an
example system aimed at providing support to those missing abilities in
a socio-technical environment. The system, MAPS, consists of two
technical components: a script design tool that allows a caregiver to
create, store, edit and reuse scripts of multimedia prompts to guide
users thru tasks, and a PDA-based prompter that plays those scripts for
persons with cognitive disabilities. The process of technology adoption
was also studied as the MAPS system was put in use doing real-life tasks
in home, shopping, and employment environments. By extending
human-computer interaction (HCI) frameworks, theories, and perspectives,
this research shows new ways of using traditional HCI in the design and
use of prompting systems. More importantly, this study presents a set of
heuristics to aid in the general design of assistive technology with an
aim of preventing technology abandonment.