Make Learning Stick Through Deeper Analysis
Achieving lasting learning starts with understanding our psychology--how
we process, retain, and apply learning in our everyday work. It also
starts with understanding how our brains work and how they receive,
process, encode, and recall information--the essence of learning.
Without factoring in these realities, behavior change at scale will
remain unnecessarily difficult.
Learning That CLICS: Using Behavioral Science for Effective Design
introduces the CLICS framework, a concise, practical way to apply brain
science and a human-centric approach to the art of learning design.
Created by learning practitioners for learning practitioners, the CLICS
framework is a five-step approach that deepens analysis and increases
the likelihood that learning will occur.
Capacity considers our brain's cognitive space for learning given our
current work priorities. Layering fills in learning gaps and the
knowledge we need before integrating new concepts. Intrinsic enablers
address motivation and personal relevance. Coherence ensures the "fit"
of concepts with one another as well as how new concepts will relate to
past learning experiences. Social connections--peers, managers, experts,
and others in our work environment--offer feedback and modeling, helping
us to learn optimally and be effective. Once we appreciate how our
brains learn, our ability to conduct a CLICS analysis can promote giant
leaps forward and ensure learning that lasts.