This book outlines a five-step process for designing and implementing
learning interventions for individual employees, teams, and entire
organizations. These interventions promote continuous learning,
innovation, and organizational growth and productivity.
Innovation is one of the key drivers of success in modern business, and
continuous learning is what drives innovation. Building on the theory
and practice of consulting psychology and the science of learning, along
with principles of human resources development, this book articulates a
five-step process for designing and delivering effective learning
interventions for individual employees, teams, and entire organizations.
This process includes conducting a needs analysis, developing a contract
that sets reasonable goals and expectations for clients, designing
learning methods to meet the organization's needs, implementing the
program and tailoring it as needed, and evaluating outcomes to ensure
ongoing improvement.
The book also outlines three distinct types of learning--adaptive,
generative, and transformative--that help employees cultivate essential
skills and adapt their behaviors to improve job performance and promote
organizational change. Guidelines for blending new learning
technologies, including games and artificial intelligence, with
in-person workshops are also reviewed. Case examples bring these
learning methods to life, demonstrating how they are applied in
real-world settings.
