Succeeding in today's global market requires a new set of skills than
it did when the pioneers of the twentieth century were making their mark
but don't let that intimidate you from expanding your business beyond
our borders.
In order to negotiate with vendors from other countries, it is not
necessary to immerse yourself in the culture for an extended period of
time, or take a month-long trip to learn what people are like. As
cross-cultural interactions become increasingly virtual, cultural
intelligence--or CQ--becomes the key to taking your business global, and
doing so effectively.
Having done training and consulting for leaders in more than 100
countries, David Livermore, president and partner at the Cultural
Intelligence Center, has detailed a four-step model for improving your
CQ and maximizing your impact in managing across cultures.
In Leading with Cultural Intelligence, Livermore will help you learn
about:
- Drive--boost your motivation for and confidence in interacting with
other cultures
- Knowledge--understand the relevance of differences in religion,
values, norms, and languages
- Strategy--plan ahead for unfamiliar cultural settings, but remain
flexible if actual experience differs from expectations
- Action--successfully adapt your behavior to each situation
Featuring fresh research, case studies, and statistics on the ROI of
improving your CQ, this new edition of Leading with Cultural
Intelligence with help you thrive in any business environment--whether
it's across the world or in your own backyard.