Korean Business Communication demonstrates the heuristic value of the
research on Korean business communication.
It is composed of two parts: theory and practice. First, alongside the
review of the major research trend of Asian business communication, it
explores the contemporary teaching trend of business communication in
Korean higher education to define business communication from the local
perspective. It also shows how Korean business professionals manage
facework within the communication rules or cultural values. Second,
Korean business communication data are analyzed with the main sources of
three competences, discourse competence, sociolinguistic competence, and
strategic competence. Emphasis is on stakeholder communication genres,
Korean service encounters, Korean business apology, and Korean CEO's
online greetings.
By examining how business communication and Korean communication are
projected to Korean business, Korean Business Communication provides
the audience knowledge far beyond cultural stereotypes in Korean
business communication illustrated in classical textbooks on Korean
business communication. A useful book for researchers and students in
Asian business communication; intercultural communication and global
communication.