This book reviews creative technologies that underpin the human
activities of converting data and information into knowledge, creating
new ideas based on that knowledge, and validating those ideas. The book
calls such creative technology "knowledge technology" and explores its
challenges in the age of big data. Today, artificial intelligence and
big data are successfully performing pattern recognition and decision
making on behalf of humans, who are incapable of processing large
amounts of information instantly and accurately.
In using only past data, however, there are limits to future predictions
with artificial intelligence and big data. Humans need to take the lead
in predicting or creating the future by trying to understand why data
emerged. Knowledge technology contributes to that understanding,
regardless of the field of origin. As a matter of fact, knowledge
technology includes many technologies developed in informatics,
management study, and systems science. The desirable features of
knowledge technology are the complementary use of rational and intuitive
approaches, the integration of results from quantitative and qualitative
analyses, and the cooperation between artificial intelligence and
humans.