As knowledge economies become increasingly important around the world,
it is essential that organizations are able to transform their knowledge
into a competitive advantage. This textbook offers an interdisciplinary
approach to knowledge management written specifically for postgraduate
students in business and management schools. Knowledge Management
presents classic and advanced concepts, models and frameworks using a
clear logical structure, which covers building knowledge competence, the
knowledge lifecycle, and integration of knowledge management with
business decision making. An overall framework illustrates links between
chapters and ensures readers can gain a body of actionable knowledge
rather than learning isolated, uncontextualized topics.
Based on cutting-edge research findings and covering the most advanced
IT and IS technologies, this book emphasises the need for knowledge
management to span boundaries across organizations, supply chains and
partnerships, rather than being limited to individual learning and
sharing within businesses. Knowledge Management is international
in scope and includes real world case studies and role play scenarios to
show how theories are applied in practice, and "think back" and
"critique discussion" questions to encourage reflective learning and
critical thinking. This indispensable text provides a dynamic picture of
the evolution of knowledge management and demonstrates its full
potential to enable better business decisions. Accompanying online
resources include PowerPoint slides for lecturers and exercise questions
for students.