Your guide to making better decisions
Despite the dizzying amount of data at our disposal today--and an
increasing reliance on analytics to make the majority of our
decisions--many of our most critical choices still come down to human
judgment. This fact is fundamental to organizations whose leaders must
often make crucial decisions: to do this they need the best available
insights.
In Judgment Calls, authors Tom Davenport and Brook Manville share
twelve stories of organizations that have successfully tapped their data
assets, diverse perspectives, and deep knowledge to build an
organizational decision-making capability--a competence they say can
make the difference between success and failure. This book introduces a
model that taps the collective judgment of an organization so that the
right decisions are made, and the entire organization profits.
Through the stories in Judgment Calls, the authors--both of them
seasoned management thinkers and advisers--make the case for the wisdom
of organizations and suggest ways to use it to best advantage. Each
chapter tells a unique story of one dilemma and its ultimate resolution,
bringing into high relief one key to the power of collective judgment.
Individually, these stories inspire and instruct; together, they form a
model for building an organizational capacity for broadly based,
knowledge-intensive decision making.
You've read The Wisdom of Crowds and Competing on Analytics. Now
read Judgment Calls. You, and your organization, will make better
decisions.
