ITIL(R) 4 High-velocity IT
If you've achieved your ITIL(R) 4 Foundation certificate,
you're probably planning the next stage in your ITIL journey and which
qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides
essential knowledge and capabilities for service management
professionals, supporting those involved in the delivery of digital
products and services and anyone working on digital transformation
programs.
High-velocity IT is one of the ITIL 4 advanced level modules that leads
to the MP (Managing Professional) certification. The module is aimed at
professionals who are working in fast-paced environments, including
adapting service management to work with Lean, Agile and DevOps.
The majority of this book is based on the official AXELOS
ITIL(R) 4: High-velocity IT publication and the
associated High-velocity IT Managing Professional syllabus. It provides
students with the information they need to pass the High-velocity IT
exam, and help them become a successful practitioner.
Suitable for existing ITIL v3 experts, ITIL 4 MP students, ITSM (IT
service management) practitioners who are adopting ITIL 4, approved
training organisations, IT service managers, IT managers and those in IT
support roles.
The guide focuses on:
- Digital product lifecycle and the ITIL operating model;
- High-velocity key behaviours;
- Principles, models and concepts;
- Ensuring: valuable investments, fast development, resilient operations
and assured conformance; and
- Exam preparation.
A useful tool throughout your career
In addition to being an essential study aid, the author - a seasoned
ITSM professional - also provides additional guidance throughout the
book which you can lean on once your training and exam are over. The
book includes her own practical experience from which she gives advice
and points to think about along the way so that you can refer back to
this book for years to come - long after you've passed your exam.
The essential link between your ITIL qualification and the real world -
buy this book today!
ITIL(R) is a registered trade mark of the PeopleCert group. Used under
licence from PeopleCert. All rights reserved.
