This book provides an accessible one-volume introduction to Lean Six
Sigma and statistics in engineering for students and industry
practitioners. Lean production has long been regarded as critical to
business success in many industries. Over the last ten years,
instruction in Six Sigma has been linked more and more with learning
about the elements of lean production. Building on the success of the
first and second editions, this book expands substantially on major
topics of increasing relevance to organizations interested in Lean Six
Sigma.
Each chapter includes summaries and review examples plus problems with
their solutions. As well as providing detailed definitions and case
studies of all Six Sigma methods, the book uniquely describes the
relationship between operations research techniques and Lean Six Sigma.
Further, this new edition features more introductory material on
probability and inference and information about Deming's philosophy,
human factors engineering, and the motivating potential score - the
material is tied more directly to the Certified Quality Engineer (CQE)
exam.
New sections that explore motivation and change management, which are
critical subjects for achieving valuable results have also been added.
The book examines in detail Design For Six Sigma (DFSS), which is
critical for many organizations seeking to deliver desirable products.
It covers reliability, maintenance, and product safety, to fully span
the CQE body of knowledge. It also incorporates recently emerging
formulations of DFSS from industry leaders and offers more introductory
material on experiment design, and includes practical experiments that
will help improve students' intuition and retention.
The emphasis on lean production, combined with recent methods relating
to DFSS, makes this book a practical, up-to-date resource for advanced
students, educators and practitioners.