International business correspondence is not simply writing or
information exchange. It is something that you want others to know about
you - to know about your business and the way you deal with business
transactions. It is by the way you create your letter that your reader
can identify whether you are friendly, rude, or you just simply want to
do business. Your letter shows your attitude. This is one reason why it
is important to consider your way of writing, write professionally and
with courtesy. Success of business transactions is not only dependent on
your ability to talk and communicate verbally, but also the way you
communicate in letters. How important is learning the proper way of
writing business letters? This book will help you to improve your
written communication by guiding you through the steps and guidelines of
making an effective letter. Aside from that, you will learn to see that
planning is important. Gathering information and doing some research
will help you. As you go through answer complaints, it will save you to
make adjustments, it is important and friendly to reply to inquiries, it
is good to be precise in your quotations, it is proper to acknowledge
placed orders or acknowledge payment, it is worth to check all outgoing
orders for shipment and delivery, it is important to have an insurance
policy, it is tedious to deal internationally without bank transactions,
and it is by connection that you can increase your sales. You need to
connect to your customers and readers in order to build a good working
relationship. If you are able to establish a good relationship, they
will value you as their business partners. Skills in creating business
letters are important for the success of your business. Business letter
writing skills will also boost your confidence as a businessman and will
help boosting your business as well. This book aims to help students to
develop their skills and confidence in writing international busi-ness
letters. It can also