Understanding the relationships between clinical and non-clinical
caregivers in the hospital environment of care is vital to determining
best practices that improve patient outcomes. The purpose of this study
is to understand the relationships among biomedical engineering
technicians (BMETs) and clinical caregivers in order to promote hospital
quality through the reduction of hospital acquired infections associated
with medical equipment. The BMET health support occupation is
under-represented in research despite evidence that validates their
indirect impact on patient outcomes through their medical equipment
duties. Results from the Biomedical Engineering Interdepartmental survey
determined the effects of structural complexity and process adequacy in
Clinical Engineering using structural equation analysis under the
theoretical framework of Donabedian's Structure-Process-Outcome model.
Statistical analysis leads to recommendations that hospital environments
that create a coordinated organizational culture of interdepartmental
device management through communication, collaboration, teamwork, and
knowledge management can promote quality and therefore, reduce adverse
events.