The authoritative guide to the effective design and production of
reliable technology products, revised and updated
While most manufacturers have mastered the process of producing quality
products, product reliability, software quality and software security
has lagged behind. The revised second edition of Improving Product
Reliability and Software Quality offers a comprehensive and detailed
guide to implementing a hardware reliability and software quality
process for technology products. The authors - noted experts in the
field - provide useful tools, forms and spreadsheets for executing an
effective product reliability and software quality development process
and explore proven software quality and product reliability concepts.
The authors discuss why so many companies fail after attempting to
implement or improve their product reliability and software quality
program. They outline the critical steps for implementing a successful
program. Success hinges on establishing a reliability lab, hiring the
right people and implementing a reliability and software quality process
that does the right things well and works well together. Designed to be
accessible, the book contains a decision matrix for small, medium and
large companies. Throughout the book, the authors describe the hardware
reliability and software quality process as well as the tools and
techniques needed for putting it in place. The concepts, ideas and
material presented are appropriate for any organization. This updated
second edition:
- Contains new chapters on Software tools, Software quality process and
software security.
- Expands the FMEA section to include software fault trees and software
FMEAs.
- Includes two new reliability tools to accelerate design maturity and
reduce the risk of premature wearout.
- Contains new material on preventative maintenance, predictive
maintenance and Prognostics and Health Management (PHM) to better
manage repair cost and unscheduled downtime.
- Presents updated information on reliability modeling and hiring
reliability and software engineers.
- Includes a comprehensive review of the reliability process from a
multi-disciplinary viewpoint including new material on uprating and
counterfeit components.
- Discusses aspects of competition, key quality and reliability concepts
and presents the tools for implementation.
Written for engineers, managers and consultants lacking a background in
product reliability and software quality theory and statistics, the
updated second edition of Improving Product Reliability and Software
Quality explores all phases of the product life cycle.