Concept components summarized under the umbrella term 'urban logistics'
has become a strategic priority for many public and private players in
recent years. However, many urban logistics undertakings fail to be put
into practice and are eventually terminated for various reasons, which
can be considered implementation barriers that exist in practice. While
research on urban logistics is proliferating, the implementation of
urban logistics systems has been insufficiently addressed. Thus, the
dissertation is concerned with the implementation of urban logistics
systems. Raphael Preindl investigates the implementation process from a
holistic perspective and follows the design science research
methodology, based on an eclectic theoretical approach. Next to a
contingency analysis of the conceptual design of urban logistics systems
and the identification of success factors, the study develops an
adaptable implementation concept that is specifically tailored to the
context of urban logistics and thereby clearly goes beyond a purely
operational approach.