Quality improvement is a concern of every industry. The importance of
quality has been long recognized in the business environment in order to
obtain high quality products. In a manufacturing environment, Quality
improves reliability, Increase productivity and Customer satisfaction.
Quality in manufacturing requires the practices of statistical process
control (SPC).The present study is an attempt to check the performance
of SPC technique in manufacturing industry in Ludhiana. Identify the
degree of importance of different tool of SPC and identify the benefits
achieved by implementation of SPC in manufacturing organization. It has
been found that the manufacturing organization focusing on Control Chart
for analysis a problem and inability to change organization culture is
most important barrier in SPC. A thorough study of existing process
revealed that the organization is facing the problem of rejection in Arm
Chain Tensioner due to wearing of locating plate in manufacturing
organization, New Swan Enterprises, Ludhiana. Analysis the problem with
control chart. Keeping in view, changing the locating plate result in a
reduction of rejection rate from 5% to .51%.