Humanistic Perspectives in Hospitality and Tourism, Volume II: Csr and Person-Centred Care (2022)Hardcover - 2022, 18 May 2022

Humanistic Perspectives in Hospitality and Tourism, Volume II: Csr and Person-Centred Care (2022)
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Part of Series
Humanism in Business
Print Length
312 pages
Language
English
Publisher
Palgrave MacMillan
Date Published
18 May 2022
ISBN-10
3030955842
ISBN-13
9783030955847

Description

​This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.

Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic.

These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.

Product Details

Book Edition:
2022
Book Format:
Hardcover
Country of Origin:
NL
Date Published:
18 May 2022
Dimensions:
21.01 x 14.81 x 2.06 cm
ISBN-10:
3030955842
ISBN-13:
9783030955847
Language:
English
Location:
Cham
Pages:
312
Publisher:
Palgrave MacMillan
Weight:
557.92 gm

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