Communication is a two-way process involving an exchange of
ideas.Creating written documents reveals so much about you and your
business skills. Your writing tells the reader about your educational
background, pride in your work and business expertise. The emergence of
the paperless office, e-mail, the internet and web pages only increases
the power of the written word.This book will be a real benefit for the
business professionals to write perfect business letters having clarity,
conciseness, correctness, completeness, concreteness, consideration and
courtesy in it.Felicity in letter writing indeed plays pivotal role in
creating desired impression on the receiver.This book is an asset for
minimizing misunderstanding between a firm and its stakeholders.