Melvin L Silberman

(Author)

How to Bring Out the Better Side of Difficult People (Leader)Paperback - Leader, 1 December 2004

How to Bring Out the Better Side of Difficult People (Leader)
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Part of Series
Active Training
Part of Series
60-Minute Active Training
Part of Series
Essential Tools Resource
Print Length
18 pages
Language
English
Publisher
Pfeiffer
Date Published
1 Dec 2004
ISBN-10
0787973548
ISBN-13
9780787973544

Description

Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader's Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to

  • Draw out people rather than closing them down
  • Overcome their own barriers to understanding others
  • Look beyond the surface to learn what make people "tick"
  • Take a novel approach when a relationship feels stuck

Product Details

Authors:
Melvin L SilbermanFreda Hansburg
Book Edition:
Leader
Book Format:
Paperback
Country of Origin:
US
Date Published:
1 December 2004
Dimensions:
16.51 x 21.49 x 0.28 cm
ISBN-10:
0787973548
ISBN-13:
9780787973544
Language:
English
Location:
San Francisco, CA
Pages:
18
Publisher:
Weight:
127.01 gm

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