Why is the gap so great between our hopes, our intentions, even our
decisions-and what we are actually able to bring about? Even when we are
able to make important changes-in our own lives or the groups we lead at
work-why are the changes are so frequently short-lived and we are soon
back to business as usual? What can we do to transform this troubling
reality?
In this intensely practical book, Harvard psychologists Robert Kegan and
Lisa Laskow Lahey take us on a carefully guided journey designed to help
us answer these very questions. And not just generally, or in the
abstract. They help each of us arrive at our own particular answers that
can solve the puzzling gap between what we intend and what we are able
to accomplish. How the Way We Talk Can Change the Way We Work provides
you with the tools to create a powerful new build-it-yourself mental
technology.