Emery Roe

(Author)

High Reliability Management: Operating on the EdgePaperback, 24 June 2008

High Reliability Management: Operating on the Edge
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Part of Series
High Reliability and Crisis Management
Print Length
272 pages
Language
English
Publisher
Stanford Business Books
Date Published
24 Jun 2008
ISBN-10
0804759464
ISBN-13
9780804759465

Description

"Reliability" has become a watchword in the business community. Increasingly, it refers to anticipation and resilience organizations' ability to plan for, absorb, and rebound from shocks. Across many sectors and cases, the approach to improving reliability in primary technical systems has been remarkably similar. Stakeholders assume that improved reliability lies in better design and technology.

This book speaks to the severe limits of formal design and technology relative to operational skills, experience, and knowledge. The debate over the vulnerability of critical infrastructures has far too often neglected the managerial dimension of public security and business continuity. High Reliability Management is the first book about the people who manage for high reliability, namely, those professionals who provide critical services continuously and safely, even during peak demand times or periods of stress.

The text draws on one of the most intensive studies of a critical infrastructure within a high reliability framework. This longitudinal analysis examines the California electrical gridone of the largest, most complex, and economically important in the world. From this research comes a new perspective on strategic balances in society, and practical advice to researchers and professionals who confront reliability daily.

Visit highreligabilitymanagement.org.

Product Details

Authors:
Emery RoePaul R Schulman
Book Format:
Paperback
Country of Origin:
US
Date Published:
24 June 2008
Dimensions:
22.61 x 15.24 x 1.52 cm
ISBN-10:
0804759464
ISBN-13:
9780804759465
Language:
English
Location:
Stanford, CA
Pages:
272
Weight:
385.55 gm

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