The COVID-19 pandemic has created unprecedented challenges to those
responsible for the management of healthcare activities. These
challenges require decision makers at all levels to possess a broad and
comprehensive understanding of healthcare management tools, and
especially of the interaction between formal control systems and the
informal power dynamics which operate within healthcare organisations.
Managing in healthcare is not only difficult because of the sector's
high-stakes ethical contexts but also because the health care workforce
is inherently complex and heterogeneous.
It is the purpose of this book to survey the expanding literature on
management control in healthcare with the aim of giving readers a better
understanding of the options available to managers, decision-makers and
also educated observers of this important sector. This book summarises
key debates and findings in this rapidly developing and increasingly
important field. It explores state-of-the-art models and approaches,
highlights unexplored questions and gives an outlook on novel and
developing trends.
In so doing it provides a hands-on-guide for aspiring healthcare
managers and practitioner and offers critical insights into the more
advanced academic literature for those seeking a thorough grounding in
the accounting and finance aspects of healthcare management.
