Frontline leadership is a vital means to improving morale and the
quality of care at a time when chronic and persistent poor care,
neglect, and abuse continue within inpatient and residential health and
social care settings. Most leadership training approaches stress having
good clinical skills but pay little heed to how best to increase the
positive influence that individual frontline staff can have on their
work environment. This essential training and development manual
addresses that need through a simple but powerful framework for becoming
better leaders for their teams. CPD accredited, the exercises are
designed to increase self-confidence, promote the articulation of caring
values, enhance the appropriate use of authority, and increase the
individual's ability to motivate others. The simplicity and
effectiveness of the approach comes from careful analysis of poor care
and ways to prevent it happening, and a distillation of the theories of
good care leadership, based on psychology, psychotherapy, and nursing
studies. Its flexibility means that it can be used for group training or
for individual leadership development.