The key text on problem-solving negotiation-updated and revised
Getting to Yes has helped millions of people learn a better way to
negotiate. One of the primary business texts of the modern era, it is
based on the work of the Harvard Negotiation Project, a group that deals
with all levels of negotiation and conflict resolution.
Getting to Yes offers a proven, step-by-step strategy for coming to
mutually acceptable agreements in every sort of conflict. Thoroughly
updated and revised, it offers readers a straight- forward, universally
applicable method for negotiating personal and professional disputes
without getting angry-or getting taken.