Named one of "22 new books...that you should consider reading before
the year is out" by Fortune
"This practical and empathetic guide to taking the high road is worth
a look for workers lost in conflict." -- Publisher's Weekly
A research-based, practical guide for how to handle difficult people
at work.
Work relationships can be hard. The stress of dealing with difficult
people dampens our creativity and productivity, degrades our ability to
think clearly and make sound decisions, and causes us to disengage. We
might lie awake at night worrying, withdraw from work, or react in ways
we later regret--rolling our eyes in a meeting, snapping at colleagues,
or staying silent when we should speak up.
Too often we grin and bear it as if we have no choice. Or throw up our
hands because one-size-fits-all solutions haven't worked. But you can
only endure so much thoughtless, irrational, or malicious
behavior--there's your sanity to consider, and your career.
In Getting Along, workplace expert and Harvard Business Review
podcast host Amy Gallo identifies eight familiar types of difficult
coworkers--the insecure boss, the passive-aggressive peer, the
know-it-all, the biased coworker, and others--and provides strategies
tailored to dealing constructively with each one. She also shares
principles that will help you turn things around, no matter who you're
at odds with. Taking the high road isn't easy, but Gallo offers a
crucial perspective on how work relationships really matter, as well as
the compassion, encouragement, and tools you need to prevail--on your
terms. She answers questions such as: Why can't I stop thinking about
that nasty email?! What's behind my problem colleague's behavior? How
can I fix things if they won't cooperate? I've tried everything--what
now?
Full of relatable, sometimes cringe-worthy examples, the latest
behavioral science research, and practical advice you can use right now,
Getting Along is an indispensable guide to navigating your toughest
relationships at work--and building interpersonal resilience in the
process.
