Forms that Work: Designing Web Forms for Usability clearly explains
exactly how to design great forms for the web. The book provides proven
and practical advice that will help you avoid pitfalls, and produce
forms that are aesthetically pleasing, efficient and cost-effective. It
features invaluable design methods, tips, and tricks to help ensure
accurate data and satisfied customers. It includes dozens of examples -
from nitty-gritty details (label alignment, mandatory fields) to visual
designs (creating good grids, use of color).
This book isn't just about colons and choosing the right widgets. It's
about the whole process of making good forms, which has a lot more to do
with making sure you're asking the right questions in a way that your
users can answer than it does with whether you use a drop-down list or
radio buttons. In an easy-to-read format with lots of examples, the
authors present their three-layer model - relationship, conversation,
appearance. You need all three for a successful form - a form that looks
good, flows well, asks the right questions in the right way, and, most
important of all, gets people to fill it out. Liberally illustrated with
full-color examples, this book guides readers on how to define
requirements, how to write questions that users will understand and want
to answer, and how to deal with instructions, progress indicators and
errors.
This book is essential reading for HCI professionals, web designers,
software developers, user interface designers, HCI academics and
students, market research professionals, and financial professionals.