A systems-level approach to reducing liability through process
improvement
Forensic Systems Analysis: Evaluating Operations by Discovery presents
a systematic framework for uncovering and resolving problematic process
failures. Carefully building the causal relationship from process to
product, the discussion lays out in significant detail the appropriate
and tactical approaches necessary to the pursuit of litigation with
respect to corporate operations.
Systemic process failures are addressed by flipping process improvement
models to study both improvement and failure, resulting in arguments and
methodologies relevant to any product or service industry. Guidance on
risk analysis of operations combines evaluation of process control,
stability, capability, verification, validation, specification, product
reliability, serial dependence, and more, providing a robust framework
with which to target large-scale nonconforming products and services.
Relevant to anyone involved in business, manufacturing, service, and
control, this book:
- Covers process liability and operations management from both
engineering and legal perspectives
- Offers analyses that present novel uses of traditional engineering
methods concerning risk and product quality and reliability
- Takes a rigorous approach to system tactics and constraints related to
product and service operations and identifies dysfunctional processes
- Offers both prescriptive and descriptive solutions to both the
plaintiff and the defendant
The global economy has created an environment in which huge production
volume, complex data bases, and multiple dispersed suppliers greatly
challenge industrial operations. This informative guide provides a
practical blueprint for uncovering problematic process failures.
