Safe care for every patient, in every setting, every time. Is this
really an achievable goal for all healthcare organizations?
Yes, it is. The vast majority of occurrences of harm to patients during
their care are preventable. But simply aiming for improvement won't
do; healthcare organizations must reset their patient safety goal to
zero patient harm.
Five Disciplines for Zero Patient Harm: How High Reliability Happens
offers real-world, how-to guidance for driving fundamental change that
consistently achieves safe patient care. Drawing on best practices from
high-hazard industries such as aviation, nuclear power, and air traffic
control, this book details the safety habits and disciplines that are
ingrained in such organizations' cultures and behaviors. Specifically,
five disciplines of performance excellence, when consistently applied to
healthcare organizations, can save lives and protect patients from
harm:
Prepare for excellent performance through simulation, deliberate
practice, and training.Apply proven offensive strategies that exhibit
consistent, excellent individual and team performance.Minimize both
individual and team errors through immediate feedback and coach
interventions.Employ strong defensive strategies that effectively block
the potential negative effects of errors, latent hazards, and emerging
threats.Coach individuals and teams to achieve consistent, excellent
performance in the first four disciplines.Zero preventable patient harm
can be the norm, not the stretch goal, when the practices and action
steps in this comprehensive resource are implemented. Five Disciplines
for Zero Patient Harm provides an evidence-based guide for hospitals
and healthcare systems to transform unsafe behaviors into safe behaviors
and safe behaviors into safe habits. That's how high reliability
happens.
