Gallup presents the remarkable findings of its revolutionary study of
more than 80,000 managers in First, Break All the Rules, revealing
what the world's greatest managers do differently. With vital
performance and career lessons and ideas for how to apply them, it is a
must-read for managers at every level.
Included with this re-release of First, Break All the Rules: updated
meta-analytic research and access to the CliftonStrengths assessment,
which reveals people's top themes of talent.
What separates the greatest managers from all the rest?
They actually have vastly different styles and backgrounds. Yet despite
their differences, great managers share one common trait: They don't
hesitate to break virtually every rule held sacred by conventional
wisdom. They don't believe that, with enough training, a person can
achieve anything they set their mind to. They don't try to help people
overcome their weaknesses. And, yes, they even play favorites.
In this longtime management bestseller, Gallup presents the remarkable
findings of its massive in-depth study of great managers. Some were in
leadership positions. Others were front-line supervisors. Some were in
Fortune 500 companies; others were key players in small, entrepreneurial
firms. Whatever their circumstances, the managers who ultimately became
the focus of Gallup's research were those who excelled at turning each
individual employee's talent into high performance.
Gallup has found that the front-line manager is the key to attracting
and retaining talented employees. This book explains how the best
managers select an employee for talent rather than for skills or
experience, set expectations, build on each person's unique strengths
rather than trying to fix their weaknesses, and get the best performance
out of their teams.
And perhaps most important, Gallup's research produced the 12 simple
statements that distinguish the strongest departments of a company from
all the rest. First, Break All the Rules is the first book to present
this essential measuring stick and to prove the link between employee
opinions and productivity, profit, customer satisfaction and the rate of
turnover.
First, Break All the Rules presents vital performance and career
lessons for managers at every level -- and best of all, shows you how to
apply them to your own situation.