**From the author of the acclaimed book Fierce Conversations *comes
the antidote to some of the most wrongheaded practices of business
today.
- "Provide anonymous feedback."
- "Hire smart people."
- "Hold people accountable."
These are all sound, business practices, right? Not so fast, says
leadership visionary and bestselling author Susan Scott. In fact, these
mantras -- despite being long-accepted and adopted by business leaders
everywhere -- are completely wrongheaded. Worse, they are costing
companies billions of dollars, driving away valuable employees and
profitable customers, limiting performance, and stalling careers. Yet
they are so deeply ingrained in organizational cultures that no one has
questioned them. Until now.
In Fierce Leadership, Scott teaches us how to spot the worst "best"
practices in our organizations using a technique she calls "squid
eye"-the ability to see the "tells" or signs that we have fallen prey to
disastrous behaviors by knowing what to look for. Only then, she says,
can we apply the antidote..
Informed by over a decade of conversations with Fortune 500 executives,
this book is that antidote. With fierce new approaches to everything
from employee feedback to corporate diversity to customer relations,
Scott offers fresh and surprising alternatives to six of the so-called
"best" practices permeating today's businesses. This refreshingly candid
book is a must-read for any manager or leader at any level who is ready
to take a long hard look at what trouble might be lurking in their
organization - and do something about it.